CONTACT THE PORT OF DOVER
Tel: +44 (0) 1304 240 400
For all lost property enquires, please contact:
Tel: +44 (0) 1304 245 392
For all media enquiries, please contact the Corporate Affairs team:
TEL: +44 (0) 1304 240 400 Ext. 4410
The Port of Dover Police can be contacted 24 hours a day and 365 days of the year, please contact:
Port of Dover Police
Floor 4. Terminal Control Building,
TEL: +44 (0) 1304 216 084
FAX: +44 (0) 1304 241 956
12th March 2015 - Press Release
Introduction of Government-imposed Exit Checks at Port of Dover
The UK Government has introduced Exit Checks at all ports, airports and Eurotunnel effective from April 2015.
From Wednesday 8 April 2015, all ferry customers using the Port of Dover will now be asked to present passports or national identity cards at check-in. This new additional Government process at the Port will result in longer check-in procedures at Dover Ferry Terminal.
To accommodate Exit Checks and minimise disruption to the town and the Port of Dover, we will continue to seek the support of the relevant agencies with which we work closely in order to help us deliver their national security objectives.
The Port of Dover is at the heart of the UK economy handling £100 billion of UK-European trade each year. We are already working on a major Traffic Management Improvement (TMI) project to deliver increased capacity within the ferry terminal and committing extra resources to manage traffic in Dover on the approaches to the Eastern Docks. We are playing our part, but this issue affects us all and our role is to ensure that together with all partners we keep traffic, Dover and the UK economy moving.
In order to speed up your journey through the Port, please ensure that you have passports or national identity cards to hand as these will be needed when checking in with your chosen ferry operator. It is imperative that freight drivers ensure they understand the new procedures and do not arrive at the Port of Dover without the correct documentation as this will cause further delay. During periods of increased freight traffic, it is advisable that all tourist drivers use the A2/M2 route towards the Port in order to minimise delays to your journey.
Notes to Editor:
- For the latest traffic updates, please visit the Highways Agency website for the UK and the Bison Futé website for France.
- Customers are advised to contact their chosen ferry operator before travelling and consult the Port of Dover website for the latest information.
- Freight: +44 (0) 1304 874 001 Tourist: +44 (0) 871 230 0440
- Twitter: @dfdsseaways
- Freight: +44 (0) 1304 863 340 Tourist: +44 (0) 8716 64 64 64
- Twitter: @POferriesupdate
- Freight: +44 (0) 1304 828 423 Tourist: +44 (0) 844 248 2100
- Twitter: @MyFerryLink
Issued by Port of Dover on 01304 240 400 (ext 4410 from 8.30 – 17.00)